Payment Terms
Last Updated: 2 September 2026
Payment Terms
At LEEIIN, we strive to make your online shopping experience safe, secure, and convenient. This Payment Policy explains the accepted payment methods, currency, payment security, billing verification, and payment-related terms for orders placed through our website.
This policy applies to purchases made on www.leeiin.com.
1. Accepted Payment Methods
We accept the following secure payment methods at checkout:
Credit and Debit Cards
Visa, Mastercard, American Express, Diners Club, and Discover.
Digital Wallets
Apple Pay, Google Pay, and Shop Pay.
Alternative Payment Methods
PayPal.
The payment methods displayed at checkout are the official payment options available for your order. All payments must be successfully authorised and processed before an order can be prepared, fulfilled, or shipped.
2. Currency and Pricing
All prices displayed on our website are listed in British Pounds (GBP) unless otherwise stated.
The total amount shown at checkout may include the product price, applicable shipping charges, discounts, and any applicable taxes based on your shipping address and order details.
If your card or payment account is issued in a currency other than GBP, your bank, card issuer, or payment provider may apply currency conversion rates or additional fees. These fees are charged by your financial institution and are not controlled by LEEIIN.
3. Payment Security
Your payment security is important to us.
Our checkout is processed through Shopify and supported third-party payment providers. Payment information is transmitted securely through the checkout system and payment gateway using industry-standard encryption (SSL/TLS).
LEEIIN does not store your full credit card or debit card number on our website or servers. Payment card details are handled by secure payment processors according to applicable payment security standards, including PCI DSS compliance.
4. Strong Customer Authentication (SCA)
To help protect customers and prevent unauthorised transactions, our checkout complies with the UK's Strong Customer Authentication (SCA) requirements.
Depending on your payment method and card issuer, you may be asked to complete additional verification during checkout, such as:
- 3D Secure verification
- One-time passcode (OTP) sent to your phone or email
- Biometric authentication (fingerprint or facial recognition)
- Bank app confirmation
This additional verification is managed by your bank or card issuer and helps ensure that only you can authorise payments from your account.
5. Billing Verification
To help protect customers and prevent unauthorised transactions, the billing information provided at checkout should match the information associated with your payment method.
We may review or cancel an order if:
- The payment cannot be authorised
- The billing information appears incomplete or inaccurate
- The transaction is flagged by fraud prevention tools
- We are unable to verify important order details
If an order is cancelled for payment or security reasons, we will notify you by email when possible.
6. Payment Authorisation
When you place an order, your payment method may be authorised immediately. Depending on your bank or payment provider, a temporary authorisation hold may appear before the payment is fully processed.
If your order is cancelled before fulfilment, any applicable authorisation hold or refund will be handled according to your payment provider's processing timeline.
7. Failed or Declined Payments
If your payment is declined, please check that your billing details, card information, and available balance are correct. You may also contact your bank or payment provider for more information.
Orders with failed or declined payments will not be processed until a valid payment has been successfully completed.
8. Refunds and Payment Disputes
We value clear communication with our customers. If you believe you were charged incorrectly, notice an unauthorised transaction, or have a billing concern related to your order, please contact us first so we can review the issue and assist you.
Approved refunds will be issued to your original payment method in accordance with our Refund & Return Policy. Refund processing times may vary depending on your bank or payment provider.
Filing a payment dispute or chargeback without contacting us may delay the resolution process.
9. Order Confirmation
After a successful payment, you will receive an order confirmation email at the email address provided during checkout.
Please review your order confirmation carefully and contact us as soon as possible if you notice any incorrect information, such as shipping address, contact details, or product selection.
10. Contact Information
For questions about billing, payments, order charges, or transaction security, please contact us:
Brand Name
LEEIIN
Website
www.leeiin.com
hello@leeiin.com
Phone
+44 20-0413-1523
Business Address
24 Cheam Rd, SR5 3SY, United Kingdom
Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM GMT
Sunday: Closed
We aim to respond to customer inquiries within 24–48 business hours.
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