Terms of service

Last Updated: 2 September 2026

Terms of Service

Welcome to LEEIIN.

This website is operated by LEEIIN. Throughout this website, the terms "we," "us," and "our" refer to LEEIIN.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree with these Terms, please discontinue using our website and services.

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 and other applicable UK consumer protection laws.

Store Information

LEEIIN is an independently operated online retail store specialising in collectible merchandise, plush toys, blind boxes, apparel, accessories, and entertainment-inspired products.

Our website is powered by Shopify, which provides the e-commerce platform used to display products, process orders, and operate our online store.

Website

www.leeiin.com

Email

hello@leeiin.com

Phone

+44 20-0413-1523

Business Address

24 Cheam Rd, SR5 3SY, United Kingdom

Online Store Terms

By using our website, you confirm that you are legally capable of entering into these Terms under applicable law.

You agree not to use our website or services for any unlawful, fraudulent, harmful, or unauthorised purpose.

You must not interfere with the security, operation, or functionality of our website.

Products and Pricing

We make every reasonable effort to ensure that product descriptions, images, specifications, prices, and availability are accurate.

However, slight differences may occur due to monitor settings, photography, manufacturing variations, or other factors.

All prices displayed on our website are listed in British Pounds (GBP) unless otherwise stated.

Prices include VAT where applicable. Any additional charges, including shipping, will be clearly displayed before payment is completed.

We reserve the right to modify product information, pricing, availability, or discontinue products without prior notice.

Orders and Order Acceptance

After placing an order, you will receive an order confirmation email confirming that we have received your order.

Acceptance of an order is subject to:

Successful payment authorisation
Product availability
Accurate billing and shipping information
Fraud prevention and security review

We reserve the right to refuse or cancel any order if:

Payment cannot be authorised
Billing or shipping information is inaccurate
Fraudulent activity is suspected
A product becomes unavailable
A pricing or technical error occurs
The order violates applicable laws or store policies

If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.

Payment Terms

We accept secure payment methods displayed during checkout, which may include:

Visa
Mastercard
American Express
Discover
Diners Club
Shop Pay
Apple Pay
Google Pay
PayPal

All payments must be successfully authorised before an order can be processed or shipped.

Payment information is securely processed through Shopify and trusted payment providers. LEEIIN does not store your complete credit or debit card information.

We comply with Strong Customer Authentication (SCA) requirements, and your payment may be subject to 3D Secure verification by your card issuer.

Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery estimates are provided for reference only and are not guaranteed.

Shipping times may be affected by carrier operations, weather conditions, holidays, incorrect address information, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Under UK consumer law, you have the right to cancel your order within 14 days from the day you receive your goods, without giving any reason.

Eligible items may be returned in accordance with the conditions described in our Refund & Return Policy.

Please review that policy before submitting any return request.

Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.

You agree to provide accurate, complete, and current account information.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, protect, and share your personal information in accordance with UK GDPR and the Data Protection Act 2018.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Intellectual Property

All content available on this website, including text, graphics, logos, images, icons, product descriptions, designs, and other materials, is owned by or licensed to LEEIIN unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

Prohibited Uses

You agree not to:

Violate any applicable law or regulation
Submit false or misleading information
Interfere with website security or operation
Attempt unauthorised access to our systems
Upload malicious software or harmful code
Collect customer or website data without authorisation
Engage in fraudulent, abusive, or unlawful activities
Violate the rights of LEEIIN or third parties

Third-Party Services

Our website may contain links to third-party websites, payment providers, shipping companies, or other services.

LEEIIN is not responsible for the content, privacy practices, or policies of third-party websites or services.

User Content

If you submit reviews, comments, photographs, feedback, or other content, you grant LEEIIN a non-exclusive right to use such content for customer service, website improvement, and promotional purposes where permitted by law.

You agree not to submit unlawful, offensive, misleading, defamatory, or infringing content.

Disclaimer

We strive to provide an accurate and reliable shopping experience.

However, our website and services are provided on an "as available" basis.

We do not guarantee uninterrupted website availability or that all information will always be completely free from errors.

Limitation of Liability

To the fullest extent permitted by law, LEEIIN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms limits any rights that may not legally be excluded under applicable consumer protection laws, including the Consumer Rights Act 2015.

Indemnification

You agree to indemnify and hold harmless LEEIIN, its affiliates, partners, employees, and service providers from claims, damages, liabilities, expenses, or losses arising from your misuse of the website or violation of these Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer residing in another part of the United Kingdom, in which case you may also bring proceedings in your local courts.

Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business operations, legal requirements, or website functionality.

Updated versions will be posted on this page with a revised Last Updated date.

Your continued use of our website after any changes become effective constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Store Name

LEEIIN